Communication is the process of sending and receiving a message that produces a response. In other words, it's far a two-way system of changing thoughts or facts. The procedure of communique is considered powerful while it achieves the preferred reaction from the receiver.
Factors of Communication
Sender
In business communication, sender refers to the days that prepare the message. That is, the message is received and the other person receives the message. What are the steps to take when sending a message so that the message can be effectively passed on to others?
The steps listed are
• the other person's educational level so that the message is in simple language or difficult words according to his ability, which he can easily understand.
• Its experience of various institutions.
• Estimation of density potential.
• his desire to get information
• his personal interests etc.
Encoding
Encoding is a method in which different thoughts, ideas, emotions, feelings are combined to form a message that has to be conveyed to the next person. Collecting and preparing a message is the most difficult task in communication. Sometimes you sit down to write something but can't gather ideas and then find it here. Sometimes speaking in person or influencing others. However, whenever you submit a message, the next person in it should write keeping in mind the needs of the leaders.
Message
The Third step in the process is the message that What message do you want to send? Arrange the message in such a way that the next person will bend your message and get it the way you want it. If the next person doesn't know what you want, it means You could not prepare the message correctly. The clear message used simple language and simple words.
(i) Know Your Audiences
If you tell your audience the way you do it, then you should relay the message according to their quality. That way, they will have more work to do. This is why you will show the struggle.
(ii) Structure Easy and Simple Message
In simple language, other people can easily forget your message and the sentences should be short and short. If the sentences are long and heavy, the reader will find them difficult to read. In the same way, when you address people, use simple language and simple phrases so that people will swing your speech easily and there are successful writers and narrators who follow these guidelines.
(iii) Keep your message short
It is easy for the trustee or reader to remember the sentence, so when writing or appointing a message, be short. The example of the Qur'an and Hadith is before us that whatever Allah Almighty has commanded, He has kept it humble and repeated it over and over again so that it may be remembered and always present in the memory. Similarly, the message of the Qur'an is explained in a concise and comprehensive manner in the hadiths, and the same principle applies to an author or a messenger to convey the message by reciting the Qur'an and reporting one message.
(iv) Use of Common Language
The language used to convey the message should also be simple and easy to understand. If you talk to your mother at home in the language of the office, she doesn't mean to me because she doesn't know about your work. Similarly, if you talk to a clerk in the office in Yellow at home, he will not understand what you mean. The common language is the most important part of everyday life and business or office work. So if you use it, you will be able to send waves.
Receiver
Messages are received by the recipient from different media, i.e. there are different ways of receiving the message.
Here are some ways.
(i) Direct Communication among Peoples
(ii) Indirect. (iii) Messenger (v) Telephone Conversation (iv) Written Letters (vi) Circulars (vii) Telex etc. (viii) Telegram (ix) Memos
Decoding
Decoding is a process in which the receiver when he receives a written message, arranges it in his own words. The process of arranging or understanding a message in your own words is called decoding. That is why the importance of the killer in communication cannot be denied.
You may have noticed that when you have said something to an individual or conveyed a message to another person, you have used your impressions and words. And then when he conveys the message to others, his demands have changed because he will have his own words and impressions.
The elements that affect the decoding of the message are as follows:
(i) (Knowledge) (ii) (Experience) (iii) (Attitude)
Act
If the sender who wants to send the message is able to send the message perfectly as a given role (Response) will also be recorded. Otherwise, even if the message is not correct, the reply will not be recorded accordingly. Therefore, the sender should be sent according to the wishes of the message receiver Must be Personal / Direct
Action is the last and most important step in the process of communication. You send messages to others so that they can do something for you. While other people want the same role from you. That is why two-way communication is very important and if there is any mistake in the transmission of the message, all these people are involved in the activity (activity) will be a waste of time and energy.
Feed-back
After receiving the message, the reply is received, then it is given to the right sender and the message is sent as the role of the sender. The answer it gets is called feedback. Delivery is incomplete without feedback.
Follow-up
Finally, when the communication process is complete, it is very important to check it. When the message is encoded, the first step is to make sure that The message has been delivered perfectly or he wants further clarification.
Also Check: Flow of Communication